Highlights
- Unemployment insurance is a government-mandated program funded by employer taxes.
- There are actionable strategies that you can implement to reduce unemployment insurance costs, from accurate employee classification to strategic workforce planning.
- Access Point helps businesses stay compliant by providing expert guidance, ensuring accurate reporting, and proactively managing claims. Contact us today to learn more.
Unemployment insurance is a critical aspect of HR, but it often gets overlooked until a claim is filed. This guide provides a proactive approach, walking you through the ins and outs of how unemployment insurance works for employers, so you can understand your obligations, manage claims effectively, and minimize costs.
Let’s dive in!

What is Unemployment Insurance?
Unemployment insurance provides temporary financial assistance to workers who have lost their jobs through no fault of their own. This includes situations like layoffs due to downsizing, restructuring, company closures, or a reduction in force.
Its main purpose is to support workers and help them maintain financial stability as they search for new job opportunities.
Who Pays for Unemployment Benefits?
As an employer, you fund unemployment insurance by paying two types of payroll taxes: federal (FUTA) taxes and state (SUTA) taxes.
The Federal Unemployment Tax Act (FUTA) tax rate is 6% on the first $7,000 you pay each employee in annual wages. However, if you pay your state unemployment taxes on time, you’ll typically receive a 5.4% credit, reducing your FUTA tax rate to 0.6%.
Your State Unemployment Tax Act (SUTA) rate varies based on factors such as your industry, your company’s experience rating (your history of unemployment claims), and your state’s unemployment insurance fund balance. If you have a higher employee turnover rate or more unemployment claims filed against your business, you will generally pay higher SUTA tax rates.
You are required to pay both FUTA and SUTA taxes on a quarterly or annual basis, depending on your state’s regulations. Keep in mind that both tax rates and wage bases are subject to change, so you must stay informed about any updates.
What are your Responsibilities as an Employer?
As an employer, you are responsible for managing unemployment insurance claims filed by your former employees. Proper handling of these claims is essential, as mishandling can lead to increased costs and potential penalties for your business.
Here are your key responsibilities:
Paying Unemployment Taxes
You are required to pay both FUTA and SUTA taxes. These taxes fund the unemployment insurance system, which provides temporary financial support to workers who lose their jobs through no fault of their own.
To ensure compliance, you must pay these taxes accurately and on time.
Responding to Unemployment Claims
When a former employee files an unemployment claim, you will receive a notice from your state’s unemployment agency, requesting information about the employee’s separation from your company.
It’s vital to respond fast and provide accurate information. This information is used to determine if the employee is eligible for unemployment benefits. Delays or a failure to respond can result in the agency making decisions based on incomplete or one-sided information, potentially leading to increased costs for your business.
If you believe the former employee is not eligible for benefits, you must provide documentation and evidence to support your case. This might include records of disciplinary actions, attendance issues, or any incidents of misconduct that led to the employee’s termination.
Keeping Accurate Employee Records
Maintain detailed employee records, including job descriptions, performance evaluations, disciplinary actions, attendance records, and termination documentation. These records serve as evidence in case of disputes or appeals related to unemployment claims, and also during unemployment insurance audits.
During audits, having well-organized records makes the process smoother and demonstrates your commitment to compliance.
Reducing Unemployment Insurance Costs
As an employer, you can take proactive steps to manage and reduce your unemployment insurance costs.
Here are a few strategies:
- Ensure accurate employee classification. Misclassifying employees as independent contractors when they should be classified as employees can lead to significant penalties and back taxes. Evaluate each worker’s role and responsibilities to ensure your employees are classified properly.
- Maintain thorough and accurate documentation. Keep detailed records of employee performance, disciplinary actions, and termination processes. This can help support your case if an unemployment claim is filed and contested.
- When you believe an unemployment claim is unjustified, contest the claim. This process involves providing evidence and documentation to support your position to the state’s unemployment agency. Contesting unjustified claims is essential to prevent unwarranted increases in your unemployment insurance tax rate (your experience rating) and to reduce overall costs associated with unemployment claims.
- Address potential issues that could lead to unemployment claims. Providing clear job expectations, performance feedback, and opportunities for improvement can help reduce the likelihood of terminations and subsequent claims.
- Invest in strategies to improve employee retention. High employee turnover is a major driver of unemployment costs. But how can you improve retention? Offer competitive pay and benefits packages to your employees and invest in employee training and development programs to help your team members grow their skills and advance their careers within your company.
- Manage your workforce strategically. Anticipate staffing requirements to avoid overstaffing. Develop and implement contingency plans for potential staff shortages or unexpected shifts in business needs to enable quick adaptation and prevent reactive measures like layoffs.

Keep Your Business Compliant with Access Point
Managing unemployment insurance can be complex and time-consuming, but it’s a critical aspect of running a business.
As a small business, you need to ensure accurate employee classification, document performance, respond to claims fast, and strategically manage your workforce: it can feel overwhelming. That’s when partnering with Access Point can help.
Our HR professionals can provide guidance on compliance, assist with unemployment claim management, and implement strategies to minimize costs associated with unemployment insurance. That way, you can focus on your core business operations, knowing that your unemployment insurance obligations are in expert hands.
Contact us today and learn how we can help you control your unemployment insurance costs.