Boost Customer Experience with AccessPoint

We help contribute to improved customer experiences by providing superior staffing solutions for our call center clients. We keep seats filled with trained, reliable talent.

Call Center Services Overview

AccessPoint provides cost-effective recruiting and full-service human resources solutions for call centers. Our tailored programs reduce turnover, improve training and orientation, and implement tracking for accountability-based process improvement.

Sample Call Center Services:

  • Direct placements
  • Human resources consultation and administration
  • Orientation and training
  • Personality profiling and skills testing
  • Drug testing
  • Background, reference and credit checks

Get In Touch

AccessPoint is ready to handle your most challenging HR needs. Reach out to our team with any questions.

Related Services

Staffing and Recruiting Services

AccessPoint offers a host of staffing and recruiting solutions to best support your business. See more of our services here to find out how.

Human Resource Services

Partner with AccessPoint to seamlessly manage your HR workload. Find out more about our Human Resource management services here.

Find Out More About Us

Our services are integrated across a wide variety of industry experiences. We believe happy employees make happy clients. Learn more about how we seamlessly resolve and manage complex processes and concerns.

Advantages for Call Centers

AccessPoint offers a flexible approach to call center staffing with our Home Agent Program, which provides solutions for clients that prefer ‘work from home’ projects. We focus on recruiting and retaining qualified candidates and verifying off-site requirements and insurance.

  • Cost-effective, diverse service offerings
  • Adaptive, flexible solutions
  • Access to industry experts with over 20 years’ experience across diverse fields
  • Broad expertise from a trusted team of over 120 professionals
  • User-friendly tools and access to comprehensive resources
  • Long term reliability: 98.5% retention record
  • Immediate accessibility to a broad range of choices from easy-access office locations
  • Increase morale
  • Richer retirement and benefit packages with variety of options
  • More flexible health plan with over 10 unique options
  • Comprehensive savings with a highly affordable HR service model
  • Attract and retain highly qualified staff
  • Reduce liability and increase productivity
Thomas Perreault, SCPHR Manager, American Mitsuba Corporation
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The AccessPoint team is professional and knowledgeable. I have utilized these assets to assist my decisions with budget, staff, and improvement activity throughout each year. I recommend AccessPoint as a business partner, as well as a staffing company
Deb SharpFinance Manager, Habitat for Humanity
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We have always received professional and prompt response to all of our personnel needs. Knowing that we have AccessPoint available to meet all of those requirements is important to running our business in a proficient way.
Candy CollierOffice Manager, ROK Construction Services
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My experience with AccessPoint has been fantastic. I love the easy accessible online portal and how timely and professional the representatives are. Having AccessPoint handle our HR needs allows me to spend less time on the admin tasks and more time focusing on company operations.

You Have Questions, We Have Answers

A Business Built By Industry Pioneers